OTHER IMPORTANT NOTICES:
GoodCare by CPCI maintains a website (www.goodcarebycpci.com). On the Patient Information page on our website you may access the following:
Company Notice of Privacy Practices (HIPPA)
Ohio Advance Directives with GoodCare by CPCI Policies on Advanced Directives Infection Control Guidelines
TO REPORT ABUSE, NEGLECT, OR EXPLOITATION:
The patient/client or family member has the right to report abuse, neglect, or exploitation. Contact your local office of Jobs and Family Services to report any of these situations.
We are proudly accredited by the Joint Commission (JCAHO). Organization ID 386735. They may be contacted for questions or concerns at via the following:
The Joint Commission
One Renaissance Blvd
Oakbrook Terrace, IL 60181
Toll-Free Phone: (800) 342-0553
It is practice of the company to provide quality equipment and services to every patient. If you are dissatisfied with our service for any reason, or do not feel you have received the high standard of service that we promise, we ask that you contact the Office Manager. The Office Manager will investigate the problem/situation and take any necessary steps to rectify the problem in a timely manner.